Overview
We understand that your needs may change over time, and we’ve made it simple to update your Kind Patches subscription plan. Whether you want to adjust the quantity, change the delivery frequency, or switch to a different product, follow the steps below to make changes quickly and easily.
Steps to Change or Cancel Your Subscription Plan
1. Log In to Your Account
- Visit the Kind Patches website.
- Click on the Manage Subscription button in the footer of the page.
- Enter your email address and login code to access your account.
2. Navigate to Your Subscription Settings
- Once logged in, go to the My Account section.
- Click on Subscriptions to view your current subscription details.
3. How Do I Cancel my Subscription?
- In your subscription profile, click “Manage subscriptions”,
- Choose which subscribed product you would like to cancel.
- Click “Manage this Subscription”, then “Cancel Subscription.”
4. Make Changes to Your Subscription
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To Change the Product Quantity:
- Locate your current subscription and select Edit or Manage Subscription.
- Adjust the number of patches in your subscription.
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To Update Delivery Frequency:
- Under the subscription details, find the Delivery Frequency option.
- Choose a new frequency (e.g., weekly, bi-weekly, monthly).
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To Switch Products:
- Select Edit Products or Swap Products in the subscription menu.
- Browse the available products and select the one you’d like to replace your current subscription with.
4. Save Your Changes
- After making your desired adjustments, click Save Changes to confirm the updates to your subscription.
- You’ll receive a confirmation email summarizing your updated plan.
FAQs About Subscription Changes
Q: How do I cancel my subscription?
A: To cancel, go to your subscription settings and click Cancel Subscription. Follow the prompts to confirm.
Q: Will I be charged immediately when I make changes?
A: Changes to the product quantity or frequency will take effect on your next billing cycle unless stated otherwise during the update process.
Q: Can I change my shipping address?
A: Yes, simply go to the Shipping Address section in your account settings and update your details. Ensure this is done before your next scheduled shipment.